Privacy Policy

This Privacy Policy explains how THE DEFT GROUP, L.L.C. and its affiliated brands, including DeftActive and Deft Resilience ("Deft," "we," "us," or "our"), collect, use, and protect information through thedeftgroup.com and related websites (the "Sites").

Information we collect

Information you provide. When you use our contact form, we collect your name, organization, email address, phone number (optional), the type of inquiry you select, and your message. When you register for an event, we collect the details requested on the registration form, such as your name, email address, and organization.

Please do not send confidential claim documents, medical information, financial records, or other sensitive materials through the general contact form.

Information collected automatically. Like most websites, our servers and our hosting provider receive standard technical information when you visit, such as your IP address, browser type, the pages you request, and the date and time of your visit. This information is used to operate and secure the Sites.

How we use information

We use information to:

• respond to your inquiry and route it to the appropriate Deft team;
• manage event registrations and communicate with you about events you have registered for;
• operate, maintain, secure, and improve the Sites; and
• comply with legal obligations and protect our rights.

If you receive email updates from us, you may unsubscribe at any time using the link in the email.

We do not sell personal information.

Cookies and analytics

The Sites use a small number of cookies that are needed for them to work: a session cookie, a cookie that remembers your language preference, and load-balancing cookies set by our hosting provider. We do not currently use advertising cookies or third-party analytics on the Sites. If that changes, we will update this policy.

Sharing and third parties

We share information only as needed to operate our business and respond to you:

• with service providers that host and operate the Sites and our business systems, such as hosting, email, and customer-management services, who are expected to protect it;
• with affiliated Deft companies when needed to respond to your request, for example sending a DeftActive inquiry to the DeftActive team; and
• when required by law, or to protect the rights, property, or safety of Deft, our clients, or others.

The Sites link to third-party sites such as LinkedIn. Those sites are governed by their own privacy policies.

Data retention

We keep information for as long as needed for the purposes described above, including responding to and following up on your inquiry, and as required by law or our record-keeping obligations.

Your choices and rights

You may ask us to access, correct, or delete personal information you have provided to us, or to stop sending you communications, by contacting us using the details below.

The Sites are not directed to children under 13, and we do not knowingly collect personal information from them.

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure.

We may update this policy from time to time. The "Last updated" date shows when it last changed.

Contact

Questions about this policy can be sent to info@thedeftgroup.com or 1-877-333-8256, or by mail to 503 E. Jackson St, Suite 304, Tampa, FL 33602.