Your partner in resilience and recovery.

COMING SOON: DEFT RESILIENCE​

We're building something big. Deft Resilience is your new hub for trusted contractors, expert engineers, strategic partners, and more..

All united under one powerful network/platform

Stay tuned as we expand beyond claims consulting and risk management to power long-term property level resilience.

deft COMPANIES

Facilitating accurate and efficient claim settlement through pre-loss diligence. 

DEFT RISK

Premier risk management informed by extensive claims experience.

 Predict & Prevent

DEFT CLAIMS

A boutique independent adjusting firm specializing in complex property claims.

 Capacity for Complexity

DEFT CONSULTANTS

On-demand expertise for when property claim dispute is unavoidable.

 Reputable Expertise

DEFT TECH

Data capture superiority, ever-evolving workflow & secure deliverables.

 Fearlessly Innovating

Deft has a solution at any point in the  

lifecycle of complex property exposure.  

$4B+

CLAIM SETTLEMENTS

187+

FIELD CONSULTANTS

44+

MARKETS COVERED

INDUSTRY PARTNERS WITH WHOM DEFT IS PROUDLY AFFILIATED

LINKEDIN POSTS

Deft Group
3,180 Followers
At the intersection of service and innovation, our companies remain your national complex claims handling solution.
Deft Group
August 2024
Thank you Florida RIMS Educational Conference for having allowed Deft Risk to participate in such a wonderful event this week!

DeftGroup RIMS RiskManagement
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1d •
I'm honored to have shared the stage with Craig Kobel, Logan York and Jacob Wilson, ACA,PMP this week at the beautiful Ritz-Carlton Naples. I'd also like to thank Devin Johnson for moderating such a relevant panel discussion over the factors that plague property insurance markets in catastrophe prone states beginning and ending with Florida (no offense to Louisiana and California 😉). Lastly, a big thanks to all those that worked for months to host such a successful Florida RIMS Educational Conference. Great event! Looking forward to next year!

DeftGroup RIMS RiskManagement
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Deft Group
July 2024
Deft is proud to participate in Florida RIMS Educational Conference this upcoming week in Naples. We look forward to connecting with partners, colleagues and friends alike.

DeftGroup RIMS RiskManagement
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1w •
Really looking forward to the opportunity to join Jacob Wilson, ACA,PMP, Craig Kobel and Logan York on stage for this one. The topic of a more holistic approach to the property insurance landscape beginning in the most difficult of markets (Florida) is at the core of mine and my organization's efforts. See you in Naples for Florida RIMS Educational Conference next week to further unpack!

DeftGroup RIMS RiskManagement
Deft Group
July 2024
Condo sellers in Miami-Dade face a bitter reality — prices keep falling. Here’s why - Miami Herald

DeftGroup Insurance Florida
Deft Group
July 2024
Owners of older South Florida condos struggle with costs of new laws | South Florida Business Journal

DeftGroup Insurance Florida
Deft Group
July 2024
FL property insurers’ annual lawsuit costs hit fresh high at $3.5B | Tampa Bay Business Journal

DeftGroup Insurance Florida
Deft Group
July 2024
Why Can’t Houston Keep the Power On? | The Wall Street Journal

DeftGroup Houston Texas Weather
Deft Group
July 2024
Beryl just made history. It has forecasters concerned about what could happen next. | CNN

DeftGroup HurricaneBeryl Texas Weather
Deft Group
July 2024
Homeowners insurance is rising fastest in these 10 states | Newsweek

DeftGroup Insurance Louisiana
Deft Group
July 2024
How State Farm’s financial peril could upend the entire California insurance market | San Francisco Chronicle

DeftGroup California Insurance StateFarm
Deft Group
July 2024
DeSantis quietly signs controversial condo bill. Owners are already threatening to sue. | Miami Herald

DeftGroup Florida HB1021
Deft Group
July 2024
An extremely high-risk, high-reward corner of the bond market is seeing volume soar to record levels | FORTUNE

DeftGroup Insurance Catastrophe
Deft Group
July 2024
'Tornado Alley' Has Shifted East From The Plains, A New Study Says | The Weather Channel

DeftGroup TornadoAlley Weather
Deft Group
July 2024
Simply doubling down for those who follow Deft Group in lieu of my personal page. McDermott Will & Emery brought together some of the best minds in our space this week in New York. Great event!

MWE DeftGroup InsurTech
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1mo •
I'd like to take a moment to personally thank Michael R Halsband and Michael Byrne for a tremendous job hosting McDermott Will & Emery's InsurTech Summit 2024 this week at their New York offices. Amazing networking opportunities in an amazing venue! Even more amazing where the industry specific AI discussions which have my head spinning two days after the fact. I had one of those rare lightbulb moments that I'm not sure I would have achieved if not for the right combination of time, place and sharing of information by true pioneers. Thanks again for making it possible!

MWE InsurTechSummit2024 DeftGroup
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Deft Group
June 2024
Column: Newsom finally gets moving on fixing California's homeowner insurance crisis | Los Angeles Times

DeftGroup California HomeownersInsurance
Deft Group
June 2024
Is it safe to stay in your Miami high-rise during a tropical storm or hurricane? What to know | Miami Herald

DeftGroup Miami Florida HurricaneSeason
Deft Group
June 2024
Why the Gulf of Mexico's record warmth may spell trouble | Houston Chronicle

DeftGroup HurricaneSeason Weather
Deft Group
June 2024
Mississippi Allocates $5M for Hurricane Damage Mitigation Program | Magnolia Tribune

DeftGroup Hurricane Mitigation Mississippi
Deft Group
June 2024
Heat dome over Mexico contributed to Houston's deadly weather | Axios

DeftGroup Weather Houston
Deft Group
June 2024
Keep up or get out the way: AI is here to stay.

Artificial intelligence (AI) remains grossly underutilized in property insurance underwriting and claims, largely due to a lack of engagement and expectations for explicit out-of-box usage instructions. This gap reflects the challenges at Deft Group as we balance current claims handling obligations with proactive loss prevention strategies. I strongly advocate for a deep dive into AI by Deft's staff and consultants, as essential for our success as we broaden our reach from claims into the broader risk management ecosystem.

Begin by selecting a leading AI system like OpenAI’s GPT-4, Anthropic's Claude 3 Opus, or Google’s Gemini Advanced. Then experiment with different prompts to refine the output, ensuring it meets the desired message and tone. This immersive experimentation helps you understand AI’s capabilities and how to integrate them into daily operations, from routine email composition to complex content creation. This hands-on approach not only reveals AI’s potential but also enhances interaction, helping understand how AI can boost productivity and creativity in various tasks.

To fully leverage AI...

https://lnkd.in/dBx6Z5FE

DeftGroup FromTheFoxDen Technology AI
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Deft Group
June 2024
Puerto Rico is offering tax-free items for millions ahead of hurricane season | Newsweek

DeftGroup PuertoRico HurricaneSeason
Deft Group
June 2024
A Beginner’s Guide to Using AI: Your First 10 Hours | The Wall Street Journal

DeftGroup Technology AI
Deft Group
May 2024
El Niño nears an end, giving way to hurricane-boosting La Niña | Axios

DeftGroup Weather ElNino ElNina
Deft Group
May 2024
Deft is proud to have played a part in RIMS (Risk and Insurance Management Society, Inc.) RiskWorld this week in San Diego. This conference is on next level scale and never fails to disappoint. Speeches by Peter H. Diamandis and Evan Greenberg provided incredible insight into the future of technology and how it dovetails with risk management as we move forward. San Diego delivered when it comes to venue and weather as one would expect as well. Thank you, RIMS!

DeftGroup RiskManagement RISKWORLD
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Deft Group
May 2024
Deft’s founder and CEO, Jeremiah Kiefer, is honored to have had the opportunity to participate in such an exclusive Council for Insuring Private Clients summit this past week in Dallas. Second to none private client specific content and a tremendous backdrop in the historic Warwick Dallas Hotel. Countless takeaways!

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Deft Group
May 2024
Deft is excited to see friends and colleagues at the RIMS (Risk and Insurance Management Society, Inc.) RISKWORLD 2024 this upcoming week in San Diego, CA. We hope to see you all there!

DeftGroup RISKWORLD RiskManagement
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Deft Group
May 2024
North Atlantic's record heat streak ends at 421 days, but warming may resume | Apple News

DeftGroup Weather RecordHeat
Deft Group
May 2024
Much needed relief for a struggling Florida condominium market. Keep this on your radar!

DeftGroup MySafeFloridaCondo
Deft Group profile image
2mo •
Well, it's official! HB1029, which will expand the popular My Safe Florida Home Program to include a pilot program for condominiums within 15 miles of the beach, has passed! While a pilot with limited funds ($30,000,000) in this first round, the program will make available grant contributions to qualified condominium association applicants as follows:

1) $1,100 per square for roof replacement not to exceed $1,000 per unit and with a maximum award of 50% of the cost of the project.
2) A maximum of $750 per replacement window or door, not to exceed $1,500 per unit and with a maximum grant of 50% of the overall project cost.
3) A maximum grant award not to exceed $175,000 per association between qualified roof (SWB, roof-deck attachment, and roof-to-wall connection) and opening protection (window/door) projects.

Questions remain over how applicants will be selected during this pilot period which opens July 1st, 2024, but as with the My Safe Florida Home Program we anticipate this to be a reoccurring fund which will only increase in size in years to come assuming it is successful as Florida continues to do what it can to make itself more attractive to carrier capacity.

DeftGroup FloridaInsurance MySafeFloridaCondo
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Deft Group
April 2024
La Niña Weather Pattern May Bring More Volatile Hurricane Season | Forbes

DeftGroup Weather HurricaneSeason
Deft Group
March 2024
Swiss Re warns insured disaster losses could double in a decade - AFP News

DeftGroup Insurance Science
Deft Group
March 2024
Deft is proud to have participated in what was the most well-attended Property & Liability Resource Bureau Claims Conference since the last time the event was hosted in Boston nearly a decade ago. We look forward to this year’s Large Loss Conference in Tampa this fall and Regional Conferences in Anaheim and St. Louis, as well as the opportunity to test drive the new website, which is scheduled to drop within a matter of weeks. Thank you, PLRB!

DeftGroup PLRB ClaimsConference2024
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Deft Group
March 2024
Deft Group profile image
I'm honored for the opportunity to participate in PLRB CEO Bryan Falchuk's Future of Insurance panel at this year's PLRB Claims Conference. Very exciting to speak alongside Andy Hutchinson and Dan Donovan over my vision for leveraging the experience of industry experts and AI driven data aggregation to create a flywheel where better, more informed underwriting informs better, more informed claims handling which in turn informs better, more informed underwriting... Forget about generic rhetoric over technology replacing industry professionals. It is going to take the best of both to keep affordable, effective, and efficient coverage options available for consumers in an environment where the deck is increasingly stacked against. Come join us in Boston and be a part of the discussion!

PLRB FutureOfInsurance DeftGroup
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Deft Group
March 2024
Mark your calendars for next week in Boston as Jeremiah Kiefer and Jonathan Williams, PE, present their session, Continuous Underwriting: Building Continuity Between Risk Management & Claims Settlement, at the 2024 Property & Liability Resource Bureau Claims Conference.

We are looking forward to being part of the discussion!

DeftGroup PLRB ClaimsConference2024
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Deft Group
March 2024
Deft Group is proud to have been invited to sponsor the Future of Insurance” segment of the Property & Liability Resource Bureau's upcoming Claims Conference in Boston. It is a true honor to be front and center at what is arguably the most important annual event in the property claims space. Hope to see you all there!

DeftGroup FutureOfInsurance PLRB
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Deft Group
March 2024
AI-enhanced disaster preparedness and response in cities | Fast Company

DeftGroup AI Technology
Deft Group
March 2024
Louisiana Commissioner Temple Seeks $20M for Fortify Homes Program | Insurance Journal

DeftGroup Louisiana HomeInsurance
Deft Group
March 2024
Deft Group is proud that our CEO, Jeremiah Kiefer, will be featured on the Future of Insurance” panel of PLRB’s upcoming Claims Conference in Boston. Hope to see you all there!

DeftGroup PLRB FutureOfInsurance
Deft Group profile image
3mo
I'm honored for the opportunity to participate in PLRB CEO Bryan Falchuk's "Future of Insurance" panel at this year's PLRB Claims Conference. Very exciting to speak alongside Andy Hutchinson and Dan Donovan over my vision for leveraging the experience of industry experts and AI driven data aggregation to create a flywheel where better, more informed underwriting informs better, more informed claims handling which in turn informs better, more informed underwriting... Forget about generic rhetoric over technology replacing industry professionals. It is going to take the best of both to keep affordable, effective, and efficient coverage options available for consumers in an environment where the deck is increasingly stacked against. Come join us in Boston and be a part of the discussion!

PLRB FutureOfInsurance DeftGroup
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Deft Group
March 2024
February headed for global heat record as North Atlantic hits summer-like temperatures | Axios

DeftGroup Weather HeatRecord
Deft Group
March 2024
After having attended several conferences and sat in on several industry forums since the start of 2024, I'm discouraged by the macro trend in the property insurance space. If I'm correct about what I'm observing, and I'd like to think that I am, carriers have convinced themselves that the path of least resistance to trimming loss ratios is reducing LAE (loss adjustment expenses) as opposed to attacking the problem through a more holistic approach that the crisis demands. Talk about treating the symptom and not the cause..

Taking a step back in setting the stage, we have emerged over the past couple of years from a decade plus of bullish financial markets which stimulated a splashing of cash in the insurance space. With the availability of free money, our sector got sloppy. It passed through much of the overall capital injection to misguided Insurtech hoping to replace legacy systems and stimulate a more hands off approach to underwriting. It embraced a growth centric mentality as companies tend to do during good times. Meanwhile, the climate became more volatile resulting in an uptick in catastrophic claim frequency and severity, and social inflation went largely unchecked in the same catastrophe prone regions. So with interest rates likely to stay high, climate change continuing to apply existential pressure, investors behind social inflation continuing to sharpen their knives, and carrier portfolios infested with under-insured, over-exposed properties, is a race to the underwriting and loss adjustment expense bottom the answer?

https://lnkd.in/gr_R89g5

DeftGroup FromTheFoxDen
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Deft Group
March 2024
It’s already hurricane season in the waters of the Atlantic. That could spell danger with La Niña coming | CNN

DeftGroup HurricaneSeason Weather
Deft Group
February 2024
Deft is grateful for the opportunity to have participated in Verisk’s Elevate Conference this week in Salt Lake. Beautiful venue and backdrop for an informative lineup of speakers.

DeftGroup Elevate2024
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Deft Group
February 2024
Deft Group profile image
3mo •
Let's make the WIND 2025 in Dallas the best Windstorm Conference yet!

WIND2025 windinsurance deftgroup
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Deft Group
February 2024
Researchers make life-saving breakthrough in fire retardant technology that could ‘make homes much safer’: ‘Chokes out the oxygen supply to the fire’ | The Cool Down

DeftGroup Technology FireSafety
Deft Group
February 2024
Deft Group looks forward to participating in Verisk’s Elevate Conference on February 12–14th. See you there!

DeftGroup Elevate24 ExperienceThePossible
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Deft Group
February 2024
Deft’s Founder-CEO, Jeremiah Kiefer, is proud to have attended the Loss Executives Association (LEA) Mid-Winter Conference in Fort Lauderdale, FL this past week. Great content and better weather! We continue to embrace our involvement with such a prestigious organization!

DeftGroup LEA FloridaClaims
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Deft Group
February 2024
Deft Group looks forward to participating in the WHAT THE HAIL? Conference on February 7-9. See you there!

DeftGroup WhatTheHail TexasClaims
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Deft Group
February 2024
Deft’s Founder and CEO, Jeremiah Kiefer, is honored to have participated in Windstorm Insurance Network’s 2024 conference in Orlando, FL, this past week.

With Jeremiah’s new position on WIND’s Board of Directors and continued leadership of WIND’s Technology Panel, Deft looks forward to only strengthening our relationship with such a fantastic organization.

As we’ve eluded to in the past, this conference provides a rare opportunity for folks from both sides of the aisle to communicate over short and long-term resolutions/solutions while serving as the backbone of the appraisal community.

Great week!

DeftGroup WIND2024 WindstormInsurance
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Deft Group
February 2024
Deft is very excited to join colleagues, clients, and friends alike in Boston for what is set up to be the best PLRB Claims Conference ever. New leadership, new modern website, new direction overall for the leading property insurance organization in the country. Can't wait!

PS. Come join us for a new presentation being rolled out by Deft's Founder-CEO, Jeremiah Kiefer and co-presenters (Jon Williams of Grindley Williams Engineering & Mark Phillips of ClaimsGPS) for this conference titled Continuous Underwriting - Rebuilding the Bridge between Underwriting and Claims.

DeftGroup PLRB ClaimsConference2024
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4mo •
Please join us in Boston for 3 days of sharing how you serve and adapt as an insurance professional in today’s rapidly evolving world. PLRB ClaimsConference2024 rEvolutionofService https://lnkd.in/gDS4v3p
Deft Group
February 2024
While I dedicated a few paragraphs to cyber security in 2023, I feel it necessary to use this platform to double down on the subject as we begin the new year. There are very few things in life moving forward which demand our attention more than our online security.

While it may not be as obvious for a generation or two, we are, as I type, stepping through the doorway between the 4th and 5th industrial revolution. Nearly every aspect of our lives is tethered to a digital footprint, I for one can't survive more than a few hours (who am I kidding, minutes..) without online connectivity, and AI is quite literally changing us into a different species on an everyday basis. Simultaneously, armies of predators perfect their craft of feasting on the technical ignorance of the population as a whole. To the latter, think about the fact that one of the most lucrative professions on the planet requires no formal education, no aristocratic pedigree, can be performed from the comforts of a coffee shop or living room for that matter, and comes with a very small likelihood of consequences given their superiority in knowledge over the lay person, difficulty in combating the issue with numbers, and ease of currency movement in the cypto space.

Quite frankly, the current situation just presented is both terrifying and overwhelming, but..

https://lnkd.in/g8_4Kb97
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Deft Group
February 2024
The hurricane cone graphic is changing this year. Here’s why experts say it’s needed | CNN

deftgroup hurricane weather
Deft Group
February 2024
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